FOR LAW FIRMS

Answer the enquiry tonight, not on Monday morning

Most website enquiries are not legal questions. They are whether you handle this kind of matter, what an initial consultation costs, and how long things usually take — asked at nine in the evening, when nobody is there to answer.

Train one on your site, free

Paste your URL. It reads your pages and starts answering in minutes.

WHAT IT HANDLES

The questions you answer again and again

“Do you handle employment disputes?”

“How much is an initial consultation?”

“Do you work on a no-win-no-fee basis?”

“Which of your offices covers Manchester?”

“How long does probate usually take?”

WITH RECEIPTS

Every answer says where it came from

The agent answers from your pages and cites them. When something is wrong you can see which page taught it that, which turns an argument about the bot into a five-minute content fix.

And when retrieval is too weak to be sure, it says so instead of filling the gap with something that sounds right.

VISITOR

Do you take on unfair dismissal cases, and what does it cost to start?

AGENT

Yes — unfair dismissal is handled by the employment team. An initial consultation is £150 for up to an hour, and that fee is credited against your first invoice if you instruct the firm.

1. Employment law2. Our fees

WHAT TO TRAIN IT ON

You already wrote all of this

Practice area pages

So the agent can say whether a matter is one you take, which is the single most common question.

Fees and funding pages

Consultation costs and funding arrangements, quoted from what you have published.

Team and office pages

Who does what, and where.

Written guides and FAQs

The explainers you already publish, made answerable instead of readable.

This does not give legal advice, and it should not

The agent answers questions about your firm — services, fees, process, people. It is configured to decline anything that asks it to apply law to a person's circumstances, and to take their details instead so a solicitor can respond. That boundary is the point: an agent that speculates about someone's case is a professional liability, not a lead generator.

Questions we get

How do I stop it answering something it should not?

Grounded mode compares retrieval confidence against a calibrated threshold. Below it, the agent declines and offers to take details. You can also add Q&A pairs that give it an explicit answer for sensitive questions.

Is the enquiry captured anywhere I can see it?

Every conversation lands in the inbox, and any details a visitor leaves become a contact record. You can take over a conversation in real time if someone is still on the page.

Does it store what people type?

Yes — conversations are stored so you can read them. There are export and erasure endpoints for handling a data-subject request from someone who chatted with you.

Built for a different kind of business?

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